Frequently Asked Questions

Absolutely! We completely shut down the party room for 30 minutes between each and every party or play session to clean and sanitize the inflatable park as well as all tables, walls, door handles, etc..

An additional fee of $35 may be charged in the event the party room requires extensive cleaning due to your guest's actions.
A $75 non-refundable deposit is required to reserve your party. You can Pay the balance upon arrival the day of your party.
If you have to cancel your party more than 7 days from your party date you may use your deposit as a raincheck for up to 30 days. If you have to cancel your party with less than 7 days until your party date you will lose your deposit with NO raincheck. If you cancel your party the day of your party you owe the entire balance of your contract. 

If you have any questions that are not answered above feel free to call 865-566-5867 or shoot us an email on the form below.

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